Case StudyHow Churromania transformed from month-end reporting chaos to real-time voice-powered insights across all their franchise locations.
As a growing franchise, Churromania faced the classic multi-location reporting nightmare. Their dedicated team member spent approximately 32 hours—4 full working days—every single month just compiling reports from all their locations.
The result? By the time franchise owners saw their monthly performance data, an entire month had already passed. Opportunities for improvement were missed, and problems that could have been caught early snowballed into bigger issues.
Clave transformed Churromania's operations in two fundamental ways: Voice James for on-the-go franchise management, and Real-Time Pulse for proactive opportunity detection.
Franchise owners are busy people—they're rarely sitting at a desk. Voice James changed everything by letting them ask quick questions about their stores wherever they are: in the car, between meetings, or walking the floor.
Instant answer. No reports. No waiting.
The Pulse feature monitors all locations continuously, flagging anomalies and opportunities as they happen—not a month later. If sales dip unexpectedly at a location, Churromania knows within hours, not weeks.
The transformation has been game-changing for Churromania. What used to take a month of waiting and 32 hours of manual work now happens continuously and automatically. Franchise owners can act fast—exactly what you need in the competitive QSR space.
"Before Clave, we were always a month behind. Now we're always a step ahead. Voice James lets us manage our franchise empire from anywhere—it's like having a brilliant analyst in our pocket 24/7."
— Daniela Blanco, Project Coordinator at Churromania
