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Capriotti's
Case Study

From five separate spreadsheets to one plan of action.

Jeff Klein ran 14 Capriotti's stores across Nevada and Utah. He had the data. It was just trapped in five different places.

OperatorJeff Klein. President @ Capriotti's Franchise Advisory Council
Scale14 stores across Nevada and Utah
22
Hours saved every month
~$800
Saved monthly in reporting costs
14
Stores connected

Every morning, someone manually compiled a daily performance email for 14 store managers. When something looked off, Jeff was opening five spreadsheets on a 50-inch monitor trying to figure out why.

Month-end P&Ls took a full day. The answer was always the same: now what?

Five spreadsheets. One 50-inch monitor. Zero plan of action.

store,revenue,labor,cogs summerlin,2180.40,584.20,891.30 henderson,1945.60,521.80,798.40 downtown,1632.90,445.60,...
store,revenue,labor,cogs summerlin,2180.40,584.20,891.30 henderson,1945.60,521.80,798.40 downtown,1632.90,445.60,...
store,revenue,labor,cogs summerlin,2180.40,584.20,891.30 henderson,1945.60,521.80,798.40 downtown,1632.90,445.60,...
store,revenue,labor,cogs summerlin,2180.40,584.20,891.30 henderson,1945.60,521.80,798.40 downtown,1632.90,445.60,...
store,revenue,labor,cogs summerlin,2180.40,584.20,891.30 henderson,1945.60,521.80,798.40 downtown,1632.90,445.60,...
+ more spreadsheets...
Then everything changed

Clave showed up.

Automatic daily digests.
Connected to Aloha and OLO.

Clave connected to Aloha and OLO across all 14 locations. Daily performance digests go out automatically. No more manual compilation.

Daily Digest · Mar 18

Revenue$18,420 +3.2%
Top storeSummerlin ($2,180)
WatchHenderson -8%

Untapped

OLO delivery underperforming at 3 locations

Watch

Henderson trending 12% below weekly target

Opportunity

Tuesday lunch promo drove +18% at Summerlin

Flags what matters.
Not just numbers. Direction.

Instead of just surfacing numbers, Clave flags what matters: untapped delivery channels, a slow afternoon worth recovering, a week trending toward a miss.

Mornings back.
A plan of action, every day.

Jeff has his mornings back & a plan of action, every day. No more opening five spreadsheets. No more guessing. Just clarity.

Today's focus

Check Henderson staffing for lunch

Review OLO delivery setup at 3 locations

Approve Tuesday promo expansion

“I want to go to the brand and say: look what I'm doing, look what they're doing for me, look what it did for these stores. I want this in the franchise agreement.”

Jeff Klein. President. Capriotti's.

Before Clave
5spreadsheets open at once
1full day for month-end P&Ls
14stores reporting manually
0proactive insights
With Clave

“Hey James, what should I focus on today?”

A plan of action, every morning. Not just numbers. Direction.

Still compiling reports by hand?

Let's fix that